SELECTED WORK
Turning complex challenges into practical experiences.
My work spans technical implementation, professional learning, instructional design, and education technology. Across each area, the goal is the same: make change easier to understand, easier to adopt, and more meaningful for the people involved.
TECHNICAL IMPLEMENTATION
Large-Scale EdTech Implementation
Challenge
Successful technology adoption requires much more than turning on a platform. Organizations need technical readiness, clear processes, accurate user access, thoughtful communication, and support that connects implementation decisions to the people doing the work.
Approach
I support early-stage implementation through launch planning, rostering and user setup, technical readiness, troubleshooting, escalation, benchmark and workflow preparation, and cross-functional coordination. My education background helps me translate technical requirements into language and processes that make sense to district and school teams.
Impact
5,000+
Learners onboarded through technology and learning-platform initiatives
200+
Educators supported through onboarding and adoption
60%
Reduction in human input allocation through process automation
PROFESSIONAL LEARNING
Learning Designed for Adoption
Challenge
Training can explain features without changing practice. Educators and leaders need learning experiences that connect new solutions to their actual responsibilities, students, workflows, and goals.
Approach
I design and facilitate interactive professional learning that combines product knowledge with adult-learning principles, practical scenarios, reflection, data, and action planning. Sessions are adapted to district context and designed so participants leave knowing what to do next—not simply what they heard.
Professional learning should create confidence, clarity, and action—not just transfer information.
96%
Positive customer rating for facilitated learning experiences
District-Specific Design
Customized sessions built around local priorities, learner needs, implementation stage, and instructional context.
INSTRUCTIONAL DESIGN
From Information to Learning Experience
My instructional-design work includes instructor-led training, eLearning, facilitator resources, participant guides, job aids, visual materials, and scenario-based learning. I focus on designing around what the learner needs to understand, practice, and ultimately do.
Instructor-Led Learning
Interactive workshops, facilitator guides, scenarios, reflection prompts, and application activities designed for adult learners.
AI & eLearning
Digital learning experiences and AI-supported resources that make information accessible, engaging, and useful.
Learning Materials
Guides, job aids, worksheets, one-pagers, and visual resources that help learners apply new knowledge after formal training ends.
EDUCATION TECHNOLOGY
Technology in Service of Learning
My approach to education technology is grounded in a simple idea: the tool is never the outcome.
Across LMS adoption, accessibility solutions, instructional technology, AI adoption, and digital learning, I focus on the connection between the technology and the experience it is intended to improve. My background working with diverse learners and educators keeps accessibility, usability, and instructional purpose at the center of implementation decisions.
Accessibility
Supporting technology and learning experiences that expand access for diverse learners.
Adoption
Connecting implementation strategy, professional learning, communication, and ongoing support.
Instruction
Keeping teaching, learning, and measurable outcomes at the center of technology decisions.
SELECTED ARTIFACTS
Learning & Design in Practice
Selected examples from my instructional-design work show how I translate ideas into usable learning experiences, onboarding, digital courses, and support materials.
New Student Onboarding Experience
Learning Design • Technology Adoption • Digital Onboarding
Designed a multimedia onboarding experience to help students successfully transition into a virtual learning environment, combining branded visuals, narration, and clear guidance.
Phishing 101
eLearning • Cybersecurity Awareness • Articulate Rise
Created a short digital course that teaches learners to recognize common phishing characteristics and make safer decisions when handling suspicious email.
AI Learning Experiences
AI Adoption • Student Learning • Educator Enablement
Developed approachable learning experiences introducing students and educators to practical uses of AI, including mathematics support, writing exemplars, and instructional applications.
Presentation to Narrated Video
Content Transformation • AI-Assisted Design • Video Learning
Transformed a benchmark-assessment presentation into an informational video, using AI-supported scripting and video production to make the content easier to consume asynchronously.
Interested in the work behind the work?
If you’re working through an implementation, adoption, professional learning, or learning-design challenge, I’d be glad to connect.
Charles Maxwell 