
Charles W. Maxwell, Jr.
Born and raised in Orange County, California, Charles has been an educator for over 20 years. Consistently receiving top marks as an educator, Charles has used his leadership as a technology coach and administrator of school and district programs to empower others to be more successful. With experience in private and public, in-person and online learning, Charles is ready and eager to partner with other educators, schools, and organizations to promote equitable and engaging learning opportunities for everyone.
Professional Experiences
Professional Experience
Everway (formerly n2y and TextHelp)
- ▹ Facilitate instructor-led training workshops for schools implementing products for special needs and neurodiverse students, with a 96% positive rating from customers
- ▹ Cross-functional leadership coordinating Customer Success, Sales, Implementation on best practices in training needs and customer support
- ▹ Co-develop new products and enhancements to current services considering ADDIE and school-level pedagogies, based on customer feedback and focus group data
- ▹ Adoption Consultant for Los Angeles Unified School District, State of Georgia
- ▹ Collaborate with leadership to create custom, practical, change-inducing curricular materials and learning experiences
- ▹ Collaborate with district and regional administration to facilitate adoption of products; focus on human and financial ROI
Amplify
- ▹ Facilitated instructor-led training workshops for schools implementing Amplify Science K-8, achieving a high NPS score and positive feedback on curriculum effectiveness
- ▹ Collaborated with educators to create practical curriculum materials and learning experiences tailored to their specific school needs
West Ada School District
- ▹ Developed and led enablement training sessions for adults on topics such as migration to Microsoft Teams and other cloud-based tools, implementation of new curriculum, increasing student engagement through digital tools, and AI adoption
- ▹ Consulted with teams of educators to develop engaging training content through multiple LMS and platform adoptions, effectively onboarding over 5,000 students and 200 teachers
- ▹ Developed automated systems with 60% reduction in human input allocation
- ▹ Mathematics Virtual Instructor, 2015-2018, 2023-Present
Nampa School District
- ▹ Designed and implemented blended learning solutions that improved instructional delivery and increased student engagement in an alternative school environment
- ▹ Collaborated with district technology teams to integrate software tools into the classroom, providing training and support for effective usage, resulting in 100% increase in LMS usage
Skills & Technologies
Productivity Tools
Customer Success
Education Technology
Leadership
Education
Master of Arts
Master of Arts
Bachelor of Arts
Let’s Connect
I’m always interested in discussing educational technology, customer success strategies, and opportunities to help organizations achieve their learning and development goals.
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