About Charles

Charles W. Maxwell, Jr.

Born and raised in Orange County, California, Charles has been an educator for over 20 years. Consistently receiving top marks as an educator, Charles has used his leadership as a technology coach and administrator of school and district programs to empower others to be more successful. With experience in private and public, in-person and online learning, Charles is ready and eager to partner with other educators, schools, and organizations to promote equitable and engaging learning opportunities for everyone.


Professional Experiences

Professional Experience

Everway (formerly n2y and TextHelp)

Professional Learning Specialist & Adoption Consultant
April 2025 – Present
  • ▹ Facilitate instructor-led training workshops for schools implementing products for special needs and neurodiverse students, with a 96% positive rating from customers
  • ▹ Cross-functional leadership coordinating Customer Success, Sales, Implementation on best practices in training needs and customer support
  • ▹ Co-develop new products and enhancements to current services considering ADDIE and school-level pedagogies, based on customer feedback and focus group data
  • ▹ Adoption Consultant for Los Angeles Unified School District, State of Georgia
  • ▹ Collaborate with leadership to create custom, practical, change-inducing curricular materials and learning experiences
  • ▹ Collaborate with district and regional administration to facilitate adoption of products; focus on human and financial ROI

Amplify

Professional Learning Specialist
May 2024 – August 2024
  • ▹ Facilitated instructor-led training workshops for schools implementing Amplify Science K-8, achieving a high NPS score and positive feedback on curriculum effectiveness
  • ▹ Collaborated with educators to create practical curriculum materials and learning experiences tailored to their specific school needs

West Ada School District

Coordinator Of Student Services
August 2015 – April 2025
  • ▹ Developed and led enablement training sessions for adults on topics such as migration to Microsoft Teams and other cloud-based tools, implementation of new curriculum, increasing student engagement through digital tools, and AI adoption
  • ▹ Consulted with teams of educators to develop engaging training content through multiple LMS and platform adoptions, effectively onboarding over 5,000 students and 200 teachers
  • ▹ Developed automated systems with 60% reduction in human input allocation
  • ▹ Mathematics Virtual Instructor, 2015-2018, 2023-Present

Nampa School District

Mathematics Teacher
January 2014 – June 2015
  • ▹ Designed and implemented blended learning solutions that improved instructional delivery and increased student engagement in an alternative school environment
  • ▹ Collaborated with district technology teams to integrate software tools into the classroom, providing training and support for effective usage, resulting in 100% increase in LMS usage

Skills & Technologies

Productivity Tools

MS Office 365 Google Suite Slack Asana

Customer Success

Jira ZenDesk Strategic Planning

Education Technology

LMS Administration Single Sign-On Clever

Leadership

Adult Learning Theory Goal Setting AI Adoption

Education

Master of Arts

Educational Leadership
Azusa Pacific University | December 2008

Master of Arts

Teaching & Curriculum
Azusa Pacific University | December 2008

Bachelor of Arts

Biblical Studies
Hope International University | May 2004

Let’s Connect

I’m always interested in discussing educational technology, customer success strategies, and opportunities to help organizations achieve their learning and development goals.

© 2026 Charles Maxwell. All rights reserved.